Shipping policy

Processing Time
All orders are processed within 2–4 business days (excluding weekends and holidays).
You will receive an order confirmation email immediately after placing your order.

🇬🇧 UK SHIPPING
Standard Delivery: 1–3 business days
Express Delivery: 1 business day

INTERNATIONAL SHIPPING
Europe: 5–10 business days
USA/Canada: 5–12 business days
Other countries: 7–15 business days
Please note that international shipping times may vary due to customs delays, which are beyond our control.

Shipping Fees
Shipping costs are calculated at checkout.
We may offer free UK delivery during promotions.

Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.
Please allow up to 24 hours for tracking updates.

Customs, Duties & Taxes
International customers are responsible for any customs fees, import duties, or taxes charged by their country.

Delayed or Lost Orders
We are not responsible for delays caused by courier services. However, if your order is significantly delayed or appears lost, please contact us at: sparklingbeeventures@gmail.com

READY TO SHIP vs MADE TO ORDER
Ready to Ship Items
These items are in stock and will be processed and shipped within our standard processing and delivery timeframes.

Made to Order Items
Some of our wigs are specially prepared or sourced on demand to ensure the highest quality. Processing time: 5–12 business days before dispatch
Once shipped, standard delivery times will apply

Important:
If your order includes both Ready to Ship and Made to Order items, your order will be shipped once all items are ready.

HIGH DEMAND & SALE PERIODS
During sales, promotions, or high-demand periods, processing times may be slightly extended due to an increased volume of orders.

We always aim to process and ship all orders as quickly as possible and appreciate your patience during these busy times